What are your obligations under the TCP Code?
If you are bound by the TCP Code obligation to lodge an annual Compliance Attestation with CommCom, the first thing you need to do is register with the CSP Portal. This will ensure that you receive any important information and correspondence from us regarding your annual lodgement obligations. Please click here to see if you are bound by the obligation to lodge with CommCom.
If you have less than 3,000 SIOs (Services in Operation) at the time of lodgement, you will have two options for lodgement in the year. The first window is in March and the second window is in August. If you choose to submit in the second window, you must need to notify CommCom of your intention to defer your lodgement. If you have more than 3,000 SIOs at the time of lodgement, you are only able to submit your documentation in the second lodgement window.
In the month prior to each lodgement window, you will receive email notifications from CommCom regarding exact dates and requirements. When the lodgement window commences, it lasts for one month. During this month, once you have paid your fee in the CSP Portal, you will be able to access and download the Compliance Attestation Questionnaire that you are required to complete and submit before the month ends.
After the lodgement window, CommCom will start to undertake assessments. The assessment period will usually span over a few months. During this time, you will hear back from CommCom with feedback and you will work with CommCom to ensure that all of your obligations are adhered to.