WHO ARE WE?

CommCom is an independent body responsible for overseeing the conduct of the Code Compliance Framework outlined in Chapter 10 of the TCP Code. We also promote compliance with the TCP Code through industry guidance and educational initiatives.

Carriage Service Providers who provide telecommunications services to consumers (as defined in the Code) are required to submit an annual attestation of compliance with the Code, to be subsequently assessed by us to ensure that compliance obligations are met.

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IMPORTANT NOTIFICATION: 2020 COMPLIANCE ATTESTATION

The first window for 2020 TCP Code compliance will take place from 10 March 2020 to 1 April 2020. This window is restricted to providers with an SIO (Services in Operation) of less than 3,000.

Please note that the second lodgement window for 2020 TCP Code compliance has been extended. The second lodgement window will now take place over a period of three months, from 1 June 2020 to 1 September 2020.