WHO ARE WE?

CommCom is an independent body responsible for overseeing the conduct of the Code Compliance Framework outlined in Chapter 10 of the Telecommunications Consumer Protections (TCP) Code C628:2019. We also promote compliance with the TCP Code through industry guidance and educational initiatives.

Carriage Service Providers who provide telecommunications services to consumers (as defined in the Code) are required to submit an annual attestation of compliance with the Code, to be subsequently assessed by us to ensure that compliance obligations are met.

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IMPORTANT NOTIFICATION: 2023 COMPLIANCE ATTESTATION

The window for lodgement of 2023 TCP Code compliance attestations will take place from 8 June 2023 to 1 September 2023.